Service Manager – Specialist Care Home (Wales)
A Rewarding Leadership Role Supporting a Dedicated Care Team
An exciting opportunity has arisen for an experienced Service Manager to lead a small residential care home providing specialist dementia care in a state-of-the-art facility. This role is ideal for a compassionate and dedicated leader who is passionate about delivering high-quality, person-centred care while maintaining a supportive and engaging environment for residents.
Why Join This Opportunity?
This purpose-built care home offers a safe, secure, and homely environment for individuals living with dementia. The en-suite bedrooms are designed to be personalised according to each resident’s needs and preferences.
Key Benefits:
- Employee Ownership Trust
- Performance-based bonus rewarding excellent leadership and service outcomes.
- 30 days annual leave, ensuring a healthy work-life balance.
- Individualised professional development programmes to support career growth.
- GP online service, offering 24/7 medical consultations via an interactive app.
- Refer a Friend Scheme, with rewards of up to £1,000 per referral.
- Retail, leisure, holiday, and travel discounts to support financial well-being.
Key Responsibilities:
The Service Manager will be responsible for the overall management of the home, ensuring that all care and operational objectives are met to the highest standards.
- Provide strong leadership and motivation to the team, ensuring a culture of kindness, compassion, and respect.
- Ensure compliance with CIW (Care Inspectorate Wales) and all relevant regulatory bodies.
- Manage budgets effectively, ensuring financial targets are met while delivering exceptional care.
- Develop and implement meaningful activities for residents, ensuring an engaging and fulfilling daily routine.
- Maintain strong relationships with families, healthcare professionals, and community partners.
- Oversee recruitment, training, and development of staff, ensuring a well-supported and highly skilled care team.
- Promote continuous quality improvement, using clinical governance frameworks.
Who They Are Looking For:
This role requires a motivated and compassionate leader with proven experience in care management.
Essential Requirements:
- NVQ/QCF Level 5 in Health & Social Care or equivalent.
- Registered with CIW (Care Inspectorate Wales).
- Demonstrated leadership experience in a similar-sized care setting.
- Passion for dementia care, with a strong understanding of person-centred care approaches.
- Excellent organisational and problem-solving skills, ensuring smooth daily operations.
- Ability to manage risk and maintain compliance with all relevant health & safety regulations.
Job Details:
- Salary: £35,000 per annum
- Hours: 32 hours per week (4 days per week)
- Contract: Permanent, Full-Time
- Location: Llanidloes, Wales
If you are a dedicated and experienced leader looking for an exciting and fulfilling opportunity in a specialist care home, apply today!
To discuss this role in confidence, contact Howard Green: howard@oaklakesearch.com | 07792 309378.
