Regional Support Manager – Lead, Support & Enhance Quality
Location: North West Region (Cheshire/Stoke/Leek)
Salary: £60,000 per annum + £5,000 Car Allowance + Paid Mileage
Our client, a family-run care provider with 20+ homes across the UK, is seeking a dynamic and experienced Regional Support Manager to oversee and support care homes within the North West region.
This is an exciting and hands-on role, perfect for a strong operational leader who can drive quality, compliance, and business performance while empowering home managers and teams.
If you are a dedicated leader with strong clinical expertise and operational acumen, we’d love to hear from you!
About the Role
As Regional Support Manager, you will be responsible for supporting care homes within the region, ensuring they meet CQC compliance, quality standards, and financial targets.
Key Responsibilities:
Support homes operationally, ensuring they meet and exceed CQC standards.
Act as an interim manager, providing hands-on leadership during absences, vacancies, or crises.
Work closely with Regional Managers and Home Managers to implement improvements and action plans.
Champion quality and compliance, ensuring homes achieve at least ‘Good’ CQC ratings.
Assist in recruitment, training, and induction, ensuring strong leadership teams in all homes.
Oversee service improvement plans, working on new systems implementation (e.g., EMAR and electronic care planning).
Support financial and budgetary targets, ensuring efficient and effective management.
Drive engagement with residents and families, ensuring a positive, person-centred environment.
Act as a key liaison with HR, compliance, and external stakeholders, ensuring smooth operations.
Deputise for the Regional Manager when required, ensuring continuity of leadership and strategy.
This is a hands-on leadership role, requiring operational expertise, regulatory knowledge, and the ability to inspire teams.
What Are They Looking For?
Our client is seeking a proven leader with extensive experience in care home management and regional operations.
Essential Requirements:
Registered Nurse Qualification (RGN/RMN preferred).
Extensive experience in a regional or multi-site leadership role.
Strong understanding of CQC regulations, with a track record of driving compliance and quality improvement.
Operational expertise, with experience in managing budgets, HR issues, and service delivery.
Ability to lead, support, and develop home managers, ensuring consistent performance and care quality.
Experience in implementing new systems (e.g., EMAR, electronic care planning).
A hands-on leadership approach, willing to step in and provide direct support where needed.
Exceptional communication and stakeholder management skills, liaising with staff, residents, families, and external bodies.
If you are a strategic leader with a passion for care excellence, this role offers an exciting opportunity to make a real impact.
What’s in It for You?
Our client values strong leadership and dedication, offering a comprehensive benefits package.
Benefits & Perks
Salary of £60,000 per annum – Competitive and reflective of expertise.
£5,000 Car Allowance + Paid Mileage – Supporting travel across the region.
Comprehensive Training & Induction – Ensuring a smooth transition into the role.
Opportunities for Career Growth – Progression within a growing, family-run organisation.
Recognition & Rewards – Celebrating staff achievements and contributions.
Blue Light Card & Employee Discounts – Access to exclusive savings on shopping, travel, and leisure.
Well-being Support – Access to mental health resources, fitness plans, and support programs.
Company Events & Competitions – Encouraging teamwork, collaboration, and community spirit.
On-Site Parking – Making daily travel more convenient.
This is a unique opportunity to lead, support, and enhance care quality across multiple homes, playing a vital role in a progressive, resident-focused organisation.
To discuss this role in confidence, contact Howard Green: howard@oaklakesearch.com | 07792 309378
