Regional Support Manager – Lead, Support & Drive Operational Excellence
Location: Midlands
Salary: From £55,000 + Car Allowance & Benefits
An Exciting Leadership Opportunity in a Growing Care Provider
Our client, a well-established national care home group, is seeking an experienced and adaptable Regional Support Manager to provide short-term leadership, troubleshooting, and quality improvement across their services.
This is a pivotal role within the organisation, requiring a strong leader with experience in care home management, regulatory compliance, and business operations.
If you are a dynamic, results-driven professional who thrives in a fast-paced, problem-solving environment, this is the perfect opportunity for you!
About the Role
As Regional Support Manager, you will take on varied short-term assignments across the care home portfolio. Your responsibilities may include:
Quality Improvement Initiatives – Ensuring services meet and exceed regulatory standards.
New Service Commissioning – Supporting the set-up and launch of new care homes.
Troubleshooting & Crisis Management – Addressing urgent operational challenges as they arise.
KPI & Performance Enhancements – Driving improvements in occupancy, recruitment, agency reduction, and financial performance.
Stakeholder & Compliance Management – Ensuring homes operate efficiently and within regulations.
Supporting Registered Managers – Providing mentorship, guidance, and leadership development.
Operational & Business Planning – Overseeing daily management, budgets, and strategic planning.
Ensuring Compliance & Quality – Ensuring homes meet CQC requirements and internal standards.
This diverse and challenging role requires a highly adaptable leader who can provide stability, expertise, and strategic direction wherever needed.
What Are They Looking For?
Our client is seeking an experienced care home leader with strong problem-solving skills and a track record of driving improvement.
Essential Requirements:
Registered Nurse (NMC) OR NVQ Level 4 in Care/Leadership & Management.
Proven experience in Residential, Nursing, and Dementia Care settings.
Minimum of 3 years' management and leadership experience.
Demonstrated success in empowering and supporting registered managers and staff.
Strong communication skills, both verbal and written.
IT proficiency, including Microsoft Word and Excel.
Accountability for Health & Safety compliance.
Excellent leadership and decision-making abilities.
Full, clean driving licence – travel and occasional overnight stays required.
Up-to-date knowledge of the care sector and the regulatory framework.
If you are an experienced leader with a hands-on approach and a strategic mindset, this role offers a unique challenge and opportunity for career growth.
What’s in It for You?
Our client is committed to investing in their leadership team, offering strong rewards and professional development opportunities.
Benefits & Perks
Competitive Salary – From £55,000 per annum + car allowance.
Career Development & Progression – Strong leadership pathways and ongoing training.
Salary Advance Scheme (ESAS) – Access to earned wages before payday.
Employee Assistance Programme – Supporting your mental and physical well-being.
Perkbox Discounts – Exclusive retail and lifestyle savings.
Recognition Awards – Employee of the Month & Long Service Awards.
Blue Light Card – Discounts for care professionals.
Refer-a-Friend Scheme – Earn rewards for introducing new talent.
