Operations Director – South Division
An Exciting Leadership Opportunity in Health & Social Care
Our client is dedicated to supporting and celebrating the people who provide exceptional care to residents. They understand the hard work and dedication of their teams and are committed to fostering a nurturing, inclusive, and growth-focused environment where employees feel valued.
By joining their team, you will play a key leadership role in delivering outstanding care and operational excellence across multiple locations. If you are a strategic, driven leader with a passion for improving care standards and driving commercial success, this is the opportunity for you.
They are now seeking an experienced and dedicated Operations Director to lead their South Division. If this sounds like the role for you, we’d love to hear from you!
About the Role
As Operations Director, you will oversee quality and commercial performance across multiple sites, ensuring that each home delivers exceptional care and service while meeting business objectives.
Reporting directly to the Chief Operating Officer, you will lead a team of Regional Directors, Support Managers, and Home Managers, providing strategic direction and operational support.
Key Responsibilities
- Lead by example, ensuring that high standards of person-centred care are met across all homes.
- Identify areas for quality and performance improvement, implementing strategies to enhance outcomes.
- Ensure compliance with regulatory standards, mitigating risks and ensuring excellence in care delivery.
- Drive business growth, increasing occupancy and profitability within a predominantly self-funded market.
- Oversee enquiry management, marketing strategies, and local market positioning to maximise opportunities.
- Implement effective resource management, including staffing, expenditure control, and aged debt monitoring.
- Provide regular performance reports and ensure KPIs are met or exceeded.
- Build and maintain strong relationships with residents, families, regulatory bodies, and local authorities.
- Work closely with central support teams to drive forward the organisation’s strategic goals.
About You
To be successful in this role, you will be a proven leader with the ability to inspire teams, drive operational excellence, and deliver outstanding care services.
Essential Criteria:
- Significant leadership experience in the Health & Social Care sector.
- Either a Registered Nurse (NMC PIN) or a Level 5 Care & Management qualification.
- Demonstrable success in improving commercial and regulatory performance across at least 20 sites.
- 5+ years' experience at Operations Director / Managing Director level, or Regional Director level as a minimum.
- Extensive experience in budget management, KPI tracking, and strategic decision-making.
- Thorough understanding of the Health & Social Care Act and regulatory frameworks.
- Ability to effectively negotiate and manage relationships with key stakeholders.
- Excellent leadership, time management, and organisational skills.
- Multi-site management experience, overseeing large teams and multiple care homes.
Why Join Our Client?
- Be part of an organisation that prioritises excellence in care and team development.
- Work within a values-driven, forward-thinking environment that supports career progression and innovation.
- Enjoy a competitive salary and benefits package while making a real impact on people’s lives.
- Lead strategic improvements across a growing network of care homes.
This is a unique opportunity to drive the success of a leading care provider while shaping the future of high-quality elderly care. If you are ready to lead with impact, we’d love to hear from you!
Salary: £120,000 + car allowance
To discuss this role in confidence, contact Howard Green: howard@oaklakesearch.com | 07792 309378
