Oaklake Search is currently supporting a Top 10 care provider in their search for a new Operations Director to work across a portfolio of homes across Cambs and Bedfordshire.
This care provider is dedicated to providing exceptional care and support to older adults, ensuring they lead fulfilling, dignified, and enriched lives. With a network of care homes, community services, and specialised programs, they are committed to fostering a culture of compassion, excellence, and innovation in the care sector.
The Role:
They are seeking an experienced and passionate Operations Director to lead and oversee the operational management of their care services. Reporting directly to the senior management team, you will play a pivotal role in driving the commercial and care performance of this portfolio of homes.
Key Responsibilities:
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Strategic Leadership: Develop and implement operational strategies that align with the organisation’s mission and goals.
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Service Delivery: Ensure all care services are delivered to the highest standards, meeting regulatory requirements and exceeding the expectations of residents and their families.
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Team Leadership: Inspire, mentor, and lead a team of managers and staff, fostering a culture of accountability, collaboration, and continuous improvement.
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Compliance: Oversee compliance with all relevant health and social care regulations, including CQC standards.
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Financial Management: Manage budgets effectively, ensuring cost-efficiency while maintaining the quality of care.
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Stakeholder Engagement: Build and maintain strong relationships with residents, families, staff, and external stakeholders.
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Quality Improvement: Drive initiatives to enhance service quality, monitor performance metrics, and implement corrective actions where needed.
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Innovation: Identify and implement innovative solutions to improve operational efficiency and the overall care experience.
About You:
To succeed in this role, you will be a dynamic and results-driven leader with a deep understanding of the care sector and a passion for improving the lives of older people. You will have:
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Proven experience in a senior operational leadership role within health or social care.
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A strong track record of managing multi-site operations.
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In-depth knowledge of regulatory requirements, including CQC standards.
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Exceptional leadership and people management skills.
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Excellent financial acumen and experience managing budgets.
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Strong communication and interpersonal skills.
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A commitment to promoting a culture of excellence and person-centered care.
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Relevant qualifications in health and social care or management (e.g., NVQ Level 5, MBA, or equivalent).
A salary of up to £100,000 is on offer for the right person, plus bonus and benefits
For a confidential discussion, please contact Howard Green - howard@oaklaksearch.com | 07792 309378
