Director of Complex Care – Lead with Impact and Innovation
A Unique Leadership Opportunity
Our client is dedicated to transforming lives through outstanding care and support. As a forward-thinking organisation, they are committed to innovation, continuous improvement, and modern technology to enhance the quality of life for individuals with complex care needs. To reflect this dedication, they have established a specialised Complex Care division, presenting an exciting opportunity to be part of a progressive and dynamic leadership team.
Why You’ll Love This Role
- Innovative Thinking: Embrace and drive forward the use of modern technology to enhance service delivery.
- Supportive Culture: Be part of an organisation that prioritises well-being, communication, and psychological safety for its employees.
- Professional Development: Benefit from continuous learning and career growth opportunities.
- Social Impact: Make a real difference through meaningful community partnerships and service enhancements.
- Employee Recognition: Work for an organisation that values and rewards contributions at every level.
The Offer
- Flexibility: Choose to work full-time hours over four days with a long weekend or spread your hours over five days to suit your schedule.
- Hybrid Working: Work remotely, or from regional offices—or mix both to suit your preference.
- Competitive Salary: Earn £80,000 - £85,000, plus a £5,000 car allowance.
Your Role and Responsibilities
As the Director of Complex Care, you will lead, shape, and drive the strategic direction of complex care services. Your role will ensure that all processes, systems, and care delivery models meet legal, regulatory, organisational, and customer standards.
- Strategic Leadership: Design and execute strategies that enhance service quality and improve outcomes for individuals receiving complex care.
- Operational Excellence: Lead the successful transition of new complex care services while effectively managing budgets and resources.
- Empowering Leadership: Inspire, develop, and motivate teams to deliver high-quality care aligned with organisational values.
- Technology-Driven Innovation: Implement modern technology solutions to improve efficiency, enhance care delivery, and support continuous improvement.
- Compliance & Quality Assurance: Establish and monitor robust governance systems to ensure services meet all regulatory, contractual, and organisational expectations.
- Financial Stewardship: Manage complex care budgets, ensuring efficient use of resources while maintaining high service quality.
- Cross-Team Collaboration: Work alongside the Executive Team, Senior Leadership Team, and Regional Operational Leaders to ensure timely and effective support.
Your Values and Leadership Style
Our client is looking for a leader who embodies their core values and inspires others to do the same:
- Empathy: Understand the needs and perspectives of individuals receiving care, their families, and staff.
- Innovation: Drive forward new ways of delivering care, embracing change and improvement.
- Integrity: Operate with honesty, transparency, and professionalism, ensuring the highest standards are met.
- Collaboration: Work closely with internal teams and external stakeholders to achieve shared goals.
- Excellence: Strive for outstanding performance, ensuring services continually evolve and improve.
What You’ll Need to Succeed
To excel in this role, you should have:
- Education: A Postgraduate qualification or equivalent in health or care services.
- Professional Growth: Evidence of ongoing professional development in health or social care.
- Industry Expertise: Strong understanding of current healthcare policies, transforming care initiatives, and restrictive practices.
- Regulatory Knowledge: Familiarity with the Department of Health & Social Care, local authorities, and commissioning bodies.
- Specialist Insight: Knowledge of Hospital Discharge and Continuing Healthcare (CHC) pathways.
- Leadership Experience: Extensive experience in senior leadership roles within health and social care settings.
- Strategic Thinking: Proven ability to develop, translate, and implement strategies into effective action plans.
- Financial Acumen: Experience in budget management and resource allocation at a strategic level.
- Quality & Compliance: Background in overseeing CQC-regulated clinical environments.
- Stakeholder Engagement: Strong skills in negotiation, communication, and building partnerships at an executive level.
- Analytical Abilities: The capability to assess data, financial reports, and performance metrics to drive improvements.
- Problem-Solving: Ability to handle unexpected challenges, responding proactively and efficiently.
- Personal Qualities: Highly motivated, resilient, innovative, and adaptable to sustained change in a fast-paced environment.
A Unique Opportunity to Lead and Inspire
If you are a forward-thinking, results-driven leader looking to play a key role in shaping cutting-edge complex care services, this opportunity offers the chance to make a lasting impact. Join a team that values your expertise, rewards innovation, and prioritises exceptional care delivery.
To discuss this role in confidence, contact Howard Green: howard@oaklakesearch.com | 07792 309378
